Privacy Policy

Last updated: 21-12-2024

Studio by Prithviraj (“we,” “us,” or “our”) operates the website https://studiobyprithviraj.com/ (the “Site”) and a physical retail store located at Bharhut Nagar, OPP DR. TAZIR, Studio by Prithviraj, Satna, Satna, Madhya Pradesh, 485001, India; GST No. 23ACJPA5462H1ZW. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or shop in-store.

1. Information We Collect

1.1 Personal Information You Provide

  • Account Registration: name, email address, password, phone number, billing & shipping addresses.
  • Orders & Purchases: order details, transaction history, payment instrument details (e.g., last 4 digits of card; processed securely by our payment gateway).
  • Customer Support: any information you provide when contacting us (via email, phone, or in person).
  • Newsletter & Marketing Opt-In: email address and marketing preferences.

1.2 Automatically Collected Information

  • Device & Usage Data: browser type, operating system, IP address, pages visited, referrer URL, and timestamps.
  • Cookies & Tracking: cookies, web beacons, and similar technologies to remember preferences, analyze traffic, and personalize content. (See Section 7.)

2. Communication Channels

To communicate with you: We may use your information to respond to your inquiries, provide customer service support, send you important information about the services, and marketing communications (with your consent) via different channels, including but not limited to SMS, Email, RCS, WhatsApp, and Voice.

3. How We Use Your Information

  • Order Fulfillment & Customer Service: process and fulfill your purchases; send confirmations, updates, and support.
  • Personalization: tailor product recommendations and website experience.
  • Marketing & Communications: send you newsletters, promotions, and offers (only if you’ve opted in).
  • Analytics & Improvement: analyze usage trends to optimize our products, services, and Site functionality.
  • Legal Compliance & Protection: comply with applicable laws, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We will not rent or sell your personal information. We may share data with:

  • Service Providers: payment processors (e.g., [Payment Gateway Name]), shipping carriers, email marketing platforms, analytics providers.
  • Affiliates & Subsidiaries: for internal business purposes, under confidentiality obligations.
  • Legal Requirements: when required by law, court order, or to protect rights and safety.

5. Third-Party Links and Services

Our Site may contain links to third-party websites or services (e.g., social media, payment gateways). We are not responsible for their privacy practices. Please review their policies before providing personal data.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your login and preferences.
  • Analyze traffic and usage patterns (via Google Analytics, Facebook Pixel, etc.).
  • Customize marketing and retargeting ads.

You can manage cookie preferences via your browser settings, but disabling cookies may limit Site functionality.

8. Data Retention

We retain your personal data for as long as necessary to:

  • Provide our services and fulfill transactions.
  • Comply with legal obligations.
  • Resolve disputes and enforce our agreements.

Afterward, we securely delete or anonymize your data.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict processing.
  • Withdraw consent (for marketing) at any time.
  • Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at Studiobyprithviraj@gmail.com.

10. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have done so, please contact us to have it removed.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post the revised version on this page with a new “Last updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

Studio by Prithviraj
Address: Bharhut Nagar, OPP DR. TAZIR, Studio by Prithviraj, Satna, Satna, Madhya Pradesh, 485001, India; GST No. 23ACJPA5462H1ZW
Email: Studiobyprithviraj@gmail.com
Phone: +91 7400797030